1. Introduction
- We, Southwest Crystals, are committed to protecting the privacy of our customers and website visitors. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, southwestcrystal.com, and when you make purchases through our e-commerce platform.
- By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
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We may collect personal information, such as your name, email address, shipping address, billing address, and payment information, when you create an account, place an order, or contact us.
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We may also collect non-personal information, such as your IP address, browser type, operating system, and browsing history, through cookies and other tracking technologies.
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We use cookies to personalize your experience, remember your preferences, and analyze website traffic. You can manage your cookie preferences in your browser settings.
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3. How We Use Your Information
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We use your personal information to process your orders, ship your products, and provide customer support.
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We use your personal information to manage your account, track your orders, and communicate with you about your purchases.
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We may use your email address to send you promotional emails about our products and services, unless you opt-out of receiving such emails.
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We use non-personal information to analyze website traffic, improve our website, and personalize your experience.
4. How We Share Your Information
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We may share your personal information with third-party service providers, such as payment processors, shipping companies, and marketing agencies (if opted for promotional emails), to fulfill your orders and provide you with our services.
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We may disclose your personal information to law enforcement agencies or other authorities if required by law or court order.
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In the event of a business transfer, such as a merger or acquisition, we may share your personal information with the acquiring company.
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5. Your Rights
- Access: You have the right to access your personal information that we hold.
- Correction: You have the right to correct any inaccuracies in your personal information.
- Deletion: You have the right to request the deletion of your personal information.
- Opt-Out: You have the right to opt-out of receiving marketing emails.
6. Security
- We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure.
- We use industry-standard security technologies, such as SSL encryption, to protect your payment information.
7. Changes to this Privacy Policy
- We may update this Privacy Policy from time to time. We will post any changes on our website.
8. Contact Us
- If you have any questions about this Privacy Policy, please contact us at [Your Email Address] or [Your Phone Number].
Important Notes:
Southwest Crystals takes the privacy of customer information seriously, and takes measures to ensure the online safety of such information. We take no responsibility, however, for hacks or leaks of personal information by malicious actors that attempt to circumvent site security, and our protocols to gain such information in this growing world of cyber attacks. This applies whether the information gained by the malicious actors was stored digitally, or non digitally.
